Artwork & Print Approval Policy

Your files

• You must own, or have permission to use, all artwork, logos and trademarks you upload.
• Automatic checks flag common problems but do not guarantee a perfect print. The production proof is the final check.
• We never change your logo or brand identity without your permission. If artwork needs work, we explain why and ask first.

The production proof

• Every order has a production proof generated from our print template. Please check spelling, colours, layout and placement carefully.
• When you approve a proof we record who approved it, when, and the exact file approved. That version is locked for production.
• Any change after approval needs a new proof and a new approval, and may change the price or delivery date.
• Mock-ups and design concepts, including AI-generated previews, are illustrations only and are not production proofs.

Colour

Screens show colour differently from print: RGB on screen, CMYK inks or spot colours in print. If an exact brand colour matters, give us the Pantone reference with your artwork and we will tell you whether it can be matched on your chosen material. Materials, Pantone limits and normal production tolerances are explained in our Returns & Refunds Policy.

Storage

Approved artwork is stored privately for reorders. Customers may request the deletion of stored artwork, subject to applicable legal requirements, existing contractual obligations and records we are legally required or otherwise lawfully permitted to retain. You can delete artwork you no longer need from your account, or write to support@sealprint.co.za.